Privacy Policy

Last Updated: 2/12/2026

1. Introduction

The Maintenance Team ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (tmtsa.vercel.app) and tell you about your privacy rights and how the law protects you.

2. Important Information and Who We Are

Controller: The Maintenance Team is the controller and responsible for your personal data.

Contact Details: If you have any questions about this privacy policy, please contact us:

3. The Data We Collect About You

We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together follows:

  • Identity Data: First name, last name, and title.
  • Contact Data: Billing address, service address, email address, and telephone numbers.
  • Technical Data: Internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Usage Data: Information about how you use our website, products, and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us (e.g., our newsletter).

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To Provide Quotes: We need your address and contact details to provide an accurate estimate for maintenance services.
  • To Perform a Contract: Where we need to perform the contract we are about to enter into or have entered into with you (e.g., fixing your roof).
  • For Communication: To reply to your inquiries sent via our contact forms or WhatsApp.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

6. Third-Party Links

This website may include links to third-party websites (e.g., Facebook, WhatsApp). Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

7. POPIA Compliance (South Africa)

We comply with the Protection of Personal Information Act (POPIA). You have the right to ask us to update, correct, or delete your personal information. To exercise these rights, please contact us at info@themaintenanceteamsa.co.za.